Privacy policy

How we use information

We use the details you provide to process orders, take payment, provide support, prevent fraud and meet legal obligations. Optional advertising measurement is loaded only after consent.

Who handles your information

We share the information needed to complete your order with payment, delivery and email service providers. Payment processing is provided by SumUp; card details are entered through its payment component.

Visitor information

Basic session, device, IP and activity information may be used for essential operation, security and fraud prevention. Optional advertising measurement requires consent. Rejecting optional cookies does not prevent ordering.

Retention and rights

We keep order and support records as needed to fulfil orders, deal with enquiries and meet legal obligations. Contact us to request access, correction or deletion, or to discuss other applicable data rights. Some records must be retained for legal reasons. You can complain to the UK Information Commissioner’s Office at ico.org.uk.

Your choices

Contact [email protected] with a privacy request.

Need help?

[email protected]
Longus House Newgate Row Chester CH1 1ER United Kingdom